VNS Building
Privacy Policy
How VNS Building Limited handles personal information from website visits, enquiries and related communications.
Last updated: 11 November 2026
Who is responsible
VNS Building Limited is the controller responsible for the personal information described here. Our company number is 764051 and our registered office is 55 Edgewood Lawns, Blanchardstown, Dublin 15, D15 XW2W, Ireland.
For privacy questions or to exercise your rights, email info@vns.ie, call 085 859 8381 or write to our registered office.
Information we receive
When you enquire, we receive the name, email address and/or phone number, town, county, type of work and project description you provide. Later correspondence may include information you choose to send about your property, plans or quotation.
Our hosting and security services process technical information such as IP address, browser and device information, request times and security signals. We also store your cookie-preference choices on your device.
Please provide only information needed for the enquiry. Do not include sensitive personal information or another person’s details unless necessary and you are entitled to share them. The form does not accept attachments.
Why we use information and our legal bases
For a quotation or proposed project, we use your details to assess the request, communicate with you and take steps at your request before a possible contract. If a project proceeds, we use the necessary information to perform that agreement.
For other business enquiries, website security, administration and handling complaints or legal claims, we rely on our legitimate interests in running and protecting the business, responding to people and resolving issues, balanced against your rights.
Where applicable, legal obligations require us to retain accounting information or respond to lawful requests. We use Google Analytics and Google Ads measurement only with your separate consent for the relevant purpose.
We need the form’s required project details and at least one contact method to assess and answer the request. Sending an enquiry does not subscribe you to marketing. We do not sell enquiry information.
Who receives information
Authorised people working for VNS and service providers supporting our website, communications and business administration may access information where needed for their work. Professional advisers, insurers or public authorities may receive relevant information where necessary for advice, a claim or a legal obligation.
Cloudflare hosts and protects the website. Cloudflare Turnstile checks technical network and browser information to help prevent automated abuse. If the form security check fails, you can still contact us by phone or email. Turnstile pre-clearance is disabled.
Resend delivers form enquiries to info@vns.ie. Register365 provides the mailbox used to read and answer them. Resend email open and click tracking are disabled. The website does not keep a separate enquiry database or save form drafts in browser storage.
With your relevant consent, Google receives measurement information described below. For visitors in the European Economic Area, Google Ireland Limited provides these services, with processing by Google and its subprocessors, including in the United States. Google’s own privacy information explains its processing.
International processing
Resend’s sending domain is configured in its Ireland region. This does not mean that all processing by every provider is confined to Ireland. Providers and their subprocessors may process information outside the European Economic Area.
Where a transfer is subject to GDPR restrictions, applicable safeguards must be used, such as an adequacy decision or approved standard contractual clauses with any necessary additional measures. You can contact us for information about the safeguards relevant to your data and how to obtain a copy.
How long information is kept
We retain enquiry correspondence while it is needed to respond, prepare and discuss a quotation, manage a resulting project, and deal with related complaints or legal claims. The criteria include whether discussions remain active, whether work proceeds, applicable statutory record-keeping requirements and relevant claim periods. Information that is no longer needed should be deleted or anonymised.
Project and accounting records can require longer retention than an unsuccessful enquiry. Our current Resend plan retains email delivery data for 30 days; that period does not delete the separate copy in the Register365 mailbox.
Cookie preferences are valid for up to 180 days. Google Analytics is configured to retain other event data for 2 months and user-level and key-event data for 14 months, with the user identifier period reset by new activity. These settings do not limit standard aggregated reports. Advertising attribution uses a 30-day click-through window; this is not a promise that Google deletes all advertising records after 30 days. Browser cookie lifetimes are described in our Cookie Policy; Google applies its own retention rules to information held in its services.
Google Analytics and Google Ads
If you accept Analytics, Google Analytics 4 helps us understand page visits and use of the website, including successful enquiry submissions and clicks on phone or WhatsApp links. Measurement includes a browser identifier, page information, device/browser details, approximate location derived from technical connection information, and event times. Google processes network information needed to receive these requests.
If you accept Advertising measurement, Google Ads measures whether an ad visit leads to a successful enquiry or a phone or WhatsApp click. It can use advertising click identifiers and browser identifiers to attribute these actions to advertising. A phone or WhatsApp click indicates interest; it does not establish that a call or conversation took place.
We do not send form names, email addresses, phone numbers, addresses, project descriptions or uploaded customer lists to these measurement tools. Page addresses are restricted to recognised website routes, without arbitrary search parameters or fragments. Google Signals, personalised advertising and enhanced conversions are disabled; we do not use this website to build remarketing audiences.
Neither service loads before its separate consent. You can browse and enquire without accepting either purpose. Open Cookie preferences in the footer to change or withdraw your choice. Withdrawal stops subsequent tracking from this site and removes the relevant first-party measurement cookies; it does not recall requests already sent or erase information already held by Google. It does not affect processing that was lawful before withdrawal.
Your rights and complaints
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal data. You may object to processing based on legitimate interests and withdraw consent where consent is the legal basis. These rights can have legal exceptions.
Contact info@vns.ie to make a request. We may need proportionate information to confirm your identity and locate the relevant records. We respond within the time limits required by data protection law.
You may complain to Ireland’s Data Protection Commission or another competent supervisory authority. We do not use enquiry information for decisions based solely on automated processing that have legal or similarly significant effects on you.
External links and updates
Phone, email, WhatsApp and Google review links open separate services. Their privacy information also applies to what you share through them.
We update this notice when relevant practices change and show the latest revision date above. A change in the notice does not itself give permission for a new use that requires your consent.